Services

Customer Success through Personalization

Services

Sitebrand Services provides you with the resources and valuable experience you may require to help you turn your marketing initiatives into a success. Whether you need assistance in getting started or ongoing help with your personalization strategy development, segmentation analysis, creative design or email marketing, Sitebrand will work with you to integrate optimization strategies to strengthen your online marketing initiatives.

Sitebrand’s services team has been built up over 10 years with a wealth of web personalization experience and hundreds of successful customers using our solution. We make it our business to ensure that you leverage our knowledge and experience in order to assist you in achieving your online marketing goals.

From your first meeting with Sitebrand, you will see the importance we put on understanding your business so we can help you properly optimize your visitors’ website experiences using personalization and also to enhance your existing marketing initiatives such as email marketing, SEO/SEM, social media and more.

Sitebrand’s Segment&Serve solution was built for marketers with ease of use and implementation top of mind, however we also understand that each of our customer’s requirements can vary greatly. So here at Sitebrand we are happy to accommodate your needs as required. Whether or not you only require our ongoing technical and account management support or you would like to take advantage of Sitebrand’s many services on a one-off or recurring basis, we are here for you.

Self Managed

  • Implementation assistance
  • Training (setup and ongoing)
  • Dedicated Account Manager
  • Technical/product support (email, phone, IM)
  • Best practices knowledge base

A la Carte

Campaign Management

  • Self Managed services as per above
  • Based on your needs
  • Strategy development
  • Deployment
  • Creative design
  • Analytics analysis and reporting
  • Available on project/service order basis

Fully Managed

  • Sitebrand manages full web personalization program
  • Client approval for each step of the managed process (strategy, creative, deployment)
  • Available on monthly retainer basis

heartWhat our clients say?

Our shopping cart abandonment has dropped from 85% to 45%. It is absolutely amazing.- Michael Wang, Marketing Manager, BBCrafts.com
Sitebrand allows the marketer to focus on persuasion and conversion rather than simply driving traffic to a destination.- Jessica Koster, Director, E-Commerce Marketing, Danskin
In two months, Sitebrand was able to demonstrate an associated revenue gain of 9% or approximately $540,000.- Peter Green, Marketing Manager, ComputerGeeks.com
The first-time visitor campaign was by far our top yielding campaign with the Sitebrand component generating a 27.41% lift over our control group. The total campaign resulted in combined promoted product revenue of over $1 million.- Ann Schneider, Vice President of Internet & Advertising, Limoges Jewelry
Email providers similar to Sitebrand seem more like a self-serve solution. Sitebrand has a great personal touch with clients. They're accommodating to our needs and great at getting emails out on time - something that is a huge priority for us.- Orion Hand, Senior Manager of e-Commerce, Smashbox Cosmetics
Other vendors offered similar features to what Sitebrand has but those solutions were extremely expensive...by comparison, Sitebrand is very affordable....and the visitor segmentation features are phenomenal.- Jason Cherwak, Marketing Manager, Wholesale Tool

Quick contact

place

227 Montcalm Street
Suite 200 Gatineau
Quebec J8Y 3B9 Canada

Phone: 1 800 975 0820
Fax: 1 866 357 9375
E-Mail: business@sitebrand.com

About Sitebrand

Sitebrand personalizes the customer experience for leading online websites across North America with relevant messaging to boost conversion rates, build visitor loyalty, brand, and grow revenues. Sitebrand's personalization platform is an innovative, easy to integrate online marketing solution supported by a seasoned team of personalization experts. Founded in 2000, Sitebrand is the trusted leader in web personalization, serving nearly 500 million personalized experiences every month

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